NEXT is a global initiative focused on enhancing employees' digital technology experience across United Technologies.
what we do
What's NEXT? 

NEXT represents the next chapter in the journey to continuously identify ways to improve the employee experience.


To learn about NEXT and its services & offerings, please download our comprehensive FAQ document.

  • NEXT Connect

    NEXT Connect is a modern and intuitive online service technology portal that enables UTC employees to facilitate their technology needs.

    Access the portal here*:

    Aerospace Employees (Includes UTRC)

    Commerical Employees (Includes Corporate)


    • Submit a help desk ticket
    • Order new hardware
    • Download new software
    • Chat with a helpdesk agent
    • Opt into the PC Password Reset Program

    *You can access the NEXT Connect portal starting Oct. 11.

  • NEXT Lounges

    NEXT Lounges are physical locations at certain UTC sites where employees can walk in and receive hands-on technology support.


    • Troubleshoot a device issue
    • Install PC software
    • PC repair
    • Receive answers to your technology-related questions
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