Access the portal here*:
- Submit a help desk ticket
- Order new hardware
- Download new software
- Chat with a helpdesk agent
- Opt into the PC Password Reset Program
*You can access the NEXT Connect portal starting Oct. 11.
NEXT Lounges are physical locations at certain UTC sites where employees can walk in and receive hands-on technology support.
- Troubleshoot a device issue
- Install PC software
- PC repair
- Receive answers to your technology-related questions